The organisations section of the this toolkit has information to help you with
Clubs, associations, businesses- what’s it all about?This section is designed to help you understand the way that community sports clubs, community committees and services are set up.
Running meetings- with details about how to run meetings, including handy help sheets you can print and take along to meetings.
Money management- with information and templates to make it easy to understand and keep track of the money in your projects.
Funding- with information and links about how to get money for your projects.
Getting control of the paperwork- with information to help you keep the paperwork under control.
Confidentiality- this section explains how to keep information confidential, and why we need to do this.
Insurance- a brief introduction to insurance, with links to more information
Occupational health and safety (OHS)- this section gives you an introduction to keeping your workplace safe, with templates and links to more information.
Child protection- with information about keeping your workplace safe for children, free of abuse, including templates and links to more information.
How to handle complaints and grievances- with details on how to handle those difficult issues raised by services users.
Planning for the future- with ideas about how to plan for the future of your organisation, so it keeps going into the future.
Sample policies have not been included in this toolkit for a couple of reasons.
One is that policies should be based on up-to-date laws and information as well as the organisation or club's own attitudes.
When laws change, polices become out of date very quickly and since it is expected that this toolkit will be used for many years to come the decision was made to link policies that can be kept up to date online.
The second reason is that others have already done this quite well, so it makes sense to link to their collections. Many services have found that the following websites' sample policies have enough detail to help their boards set up their own policies to suit the organisation's needs.
Tri Community Exchange has provided its policies at http://www.cnet.ngo.net.au/component/option,com_docman/Itemid,288/task,cat_view/gid,89/
The Youth Action and Policy Association has sample policies for many of these topics, designed specifically for youth services at www.yapa.org.au/youthwork/modelpolicies/index.php
Our Community - a company set up to support community organisations - has a 'policy bank' of sample policies for organisations of all sizes at http://www.ourcommunity.com.au/boards/boards_article.jsp?articleId=1453#5
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